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Opening Hours:
Monday to Friday: 8am - 6:30pm Saturday: 8am - 1pm Sunday and Public Holidays: Closed Find us on the corner of Belconnen Way and Coulter Drive, Weetangera Call us for an appointment
(02) 6254 2122 |
"Couldn't have chosen a better vet. Shannon and the team were genuine, compassionate and amazing during the tough process of looking after and eventually having to put down our dog. Spot on diagnosis and genuinely interested in the best outcome for our dog." - Google review, 24 Sept 16 See more reviews |
"A truly excellent and professional service. All the vet staff who have seen Charlie are caring and gentle with him. In addition, they always take time to explain succinctly what they think the problem is and how best to try and solve it. The day after a small operation recently one of the vet nurses called us the next day to see if he was okay and to offer some sound advice. We wouldn’t take Charlie anywhere else". - Facebook review. 8 Feb 2018 See more reviews |
Fear-Free Vet Visits
Many of our patients love coming to see us, particularly those that love their treats.
Unfortunately we also see pets who are scared and need some extra help.
There are a number of options to help your pet enjoy vet visits:
1. For cats, get the carrier out a week before a planned visit. Wipe the carrier out with water (no cleaning products), pop a fresh towel inside and leave it out for your cat to explore. If you place treats and food inside your cat can start to associate it with positive experiences.
2. Dogs are welcome anytime to come into the clinic for free 'treat therapy' visits. A few visits just for treats can work wonders to build up better associations. We have treats at reception, or bring your dog's favourite. For many pets, they only visit once a year and that visit involves injections. No wonder they get scared!
3. If your pet is worried at the vet and you know neither of these options will help, consider letting us know beforehand. There are a number of options to ensure you and your pet have a stress-free visit including pheromone therapy, booking you in for a quiet time of day, arranging some safe medications for you to pick up beforehand, or even examining your pet in the car or out the front of the clinic.
Unfortunately we also see pets who are scared and need some extra help.
There are a number of options to help your pet enjoy vet visits:
1. For cats, get the carrier out a week before a planned visit. Wipe the carrier out with water (no cleaning products), pop a fresh towel inside and leave it out for your cat to explore. If you place treats and food inside your cat can start to associate it with positive experiences.
2. Dogs are welcome anytime to come into the clinic for free 'treat therapy' visits. A few visits just for treats can work wonders to build up better associations. We have treats at reception, or bring your dog's favourite. For many pets, they only visit once a year and that visit involves injections. No wonder they get scared!
3. If your pet is worried at the vet and you know neither of these options will help, consider letting us know beforehand. There are a number of options to ensure you and your pet have a stress-free visit including pheromone therapy, booking you in for a quiet time of day, arranging some safe medications for you to pick up beforehand, or even examining your pet in the car or out the front of the clinic.
How did we do? If you were happy with our service why not spread the love and leave us a review on Facebook or Google+?
Think we could do better? Suggestions for improvement are best discussed with staff at the time so we can rectify problems immediately where possible. Otherwise, feel free to call or email us so we can ensure a prompt response.
Think we could do better? Suggestions for improvement are best discussed with staff at the time so we can rectify problems immediately where possible. Otherwise, feel free to call or email us so we can ensure a prompt response.